Volo

SUCCESSFUL SaaS FOR COMPLEX FITNESS CLUB & GYM MANAGEMENT

Volo

Volo is a complex system working as a fitness club & gym management software. Currently it’s one of the leading SaaS products for web-based billing and scheduling among fitness club owners across Canada and US.

Duration:
2007 – Ongoing

Technologies used:
Tomcat, Java, JSP, Postgres Database, React

Client’s country:
Canada

Case study

CLIENT & SITUATION

Volo Innovations was a startup based out of Vancouver, created by Nikki and Barry Layton in 2007 who at the time were gym owners looking for a solution to manage their gym and its operations. Since they could not find anything on the market that would satisfy their needs, they decided to create a custom SaaS application for themselves and other gym owners.

SOLUTION

Gecko Dynamics helped Volo Innovations by developing a whole product (called by itself Volo) from scratch and maintaining its further development & support. Over the next years, Volo became a successful product and one of the leading applications for gym management in US and Canada.

System functionality includes:

  • Scheduling – integrated scheduling and billing modules automatically tracks all sessions to customers’ accounts and to payroll
  • Billing & invoicing – Volo makes invoicing system easier and quicker, adding purchases, cancellations, and membership fees to member accounts automatically, allowing to issue an accurate invoice within seconds.
  • Integration with various billing systems
    • Marketing – automated marketing modules including newsletters and other user-interactions tools, reaching existing members, as well as prospective clients.
    • Reporting – complex analytical tools allows you to instantly access relevant business reports to manage the growth of your business, identifying revenue opportunities, staff demand, the number of new memberships, and much more.
    • Member Portal – members can manage their own schedules and appoint classes with trainers, as well as pay for it and purchase products being sold at gyms
      • ERP sub-system
      • Hardware integration – automatic locks, entrance gates, membership cards
      • Importing data from integrated hardware to track members’ behaviors
      • Staff management
      • Much more

Results

Volo quickly became one of the leading SaaS systems for fitness club & gym management in US and Canada and is currently being used by over 1,000 fitness clubs across the 2 countries

Turning more and more successful, in 2012 Volo Innovations has been acquired by Member Solutions Inc. (a wholly-owned subsidiary of Jonas Software www.jonassoftware.com)

Due to acquisition, source code developed by our company successfully passed independent third party code audit for scalability & security.

We constantly develop the product further, as its new owners wished.

Volo continues to grow after being purchased by Member Solutions, Inc.
As the new owners identified a surprisingly outstanding quality of the code and development practises,
we have been hired to continue doing the job by developing the product further,
maintaining it and securing its technological growth and success.

What the client says

Cascade Strategies
Jerry Johnson
CEO at Cascade Strategies, Founder of Nimbus Online
Seattle, USA

They were excellent. Timely deliveries and competitive rates combined with exceptional math and technical skills make Gecko Dynamics an ideal partner. They demonstrated a greater understanding of our mission than other companies had shown in the past.

5.0

Scheduling

On time / deadlines

They were typically, but not always, on time with deliverables. Scheduling is a definite strength.

5.0

Cost

Value / within estimates

We were pleasantly surprised to discover that they were more competitive by world standards.

5.0

Quality

Service & deliverables

We seldom had quibbles about the code performance.

5.0

NPS

Willing to refer

I’ve already passed their name along to people.

GoMobile
Adam Boryniec
Co-Founder, GoMobile
Poland

Their project management was amazing. They also suggested technical solutions that saved us time & money, which our customers also appreciated. After 9 years of continuous cooperation, I can recommend Gecko as one of the best business partners I’ve ever worked with.

5.0

Scheduling

On time / deadlines

5.0

Cost

Value / within estimates

They were much cheaper than programmers in Poland at the time.

5.0

Quality

Service & deliverables

5.0

NPS

Willing to refer

This is a great company. I would recommend them.

Xplorex
Derek Zarbrook
President, Software Dev Company
Canada

From 1 to 5, I would rate them a 6 if I could. They’re amazing. The value they provide is why we’ve worked with them so long. I’m willing to drive down the street in the middle of L.A. when I’m tired to make sure they have a good review.

5.0

Scheduling

On time / deadlines

Any issues with deadlines have been on our side, not theirs.

5.0

Cost

Value / within estimates

I would rate them a 6 if I could. They’re amazing. The value they provide is why we’ve worked with them so long.

5.0

Quality

Service & deliverables

I’ve never not been happy with their work.

5.0

NPS

Willing to refer

I’m willing to drive down the street in the middle of L.A. when I’m tired to make sure they have a good review.

Camtran
Andrew Young
Head of Quality Assurance, Cam Tran
Canada

By synchronizing production information across all 3 plants, the database system facilitated substantial company growth, leading to sales doubling over 4 years. Gecko Dynamics familiarized themselves with unique industry challenges to produce a customized solution and become a long-term partner.

4.0

Scheduling

On time / deadlines

Better planning would improve scheduling.

5.0

Cost

Value / within estimates

Their competitive rates give me a bigger bang for my buck.

4.0

Quality

Service & deliverables

They've been very good. We encounter occasional misunderstandings, partly due to a lack of planning on my end.

5.0

NPS

Willing to refer

Homebuzz
David Polisi
Founder, Homebuzz
Canada

Profitability is up with a recent project achieving a 25% increase in monthly revenue. Added features deepen engagement with existing customers and attract an ever-expanding range of new business. While close relationships are a key asset, they’ve created an informality in need of correcting.

4.0

Scheduling

On time / deadlines

I push hard with deadlines and we sometimes fall behind schedule.

5.0

Cost

Value / within estimates

You can't get the kind of integration and development that these guys provide anywhere else. We toss aside every proposal from other firms.

5.0

Quality

Service & deliverables

They did a great job covering all aspects of our services, from heavy internet users to other consumers.

5.0

NPS

Willing to refer

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