Xplorex

Overall score: 5.0 / 5

Xplorex

For this client, we performed multiple projects during a long-time cooperation.

Duration:
2009 – Ongoing

Chrome OS & Android
Java, Tomcat, Postgres, JavaScript

Client location:
Canada

Background

Introduce your business and what you do there.

I’m the president of a software company.

opportunity / challenge

What challenge were you trying to address with Gecko?

We needed help with web development and design.

Solution

What was the scope of their involvement?

We built a booking system for one of the largest airlines in the world. It was to allow their clients to be able to interact with a booking system. We built the front end and back end of it in Java. They did 100% of that work and they started it all from scratch.

They also built our content management system that allowed designers to be able to work inside their Adobe workflow. They delivered both a front-end and back-end solution that helped us make a reliable product. We’ve also built over 100 other websites with them using custom development techniques. We’ve done SMS projects with them as well.

What is the team dynamic?

I interface with Alexey [CTO, Gecko Dynamics] twice a week and Sasha [Gecko Dynamics] probably once a week or so. Other employees of mine interface with them more often.

How did you come to work with Gecko?

An old business partner recommended Gecko to me. I was considering other companies, but I chose Gecko because their experience was the unique combination that our company needed.

How much have you invested with them?

We have invested over $1,000,000 with them.

What is the status of this engagement?

We started working together in December 2009 and the work is ongoing, involving multiple projects.

results & feedback

What evidence can you share that demonstrates the impact of the engagement?

We’ve been able to stay profitable on every one of the projects we’ve worked on them with. They’ve delivered on time, to the point where we’ve worked with them for a very long time.

How did Gecko perform from a project management standpoint?

They’re very good. They give us access to their project tracking tool, Jira. Everything that goes inside of Jira is a transparent view of the work. We can prioritize all the backlog of work and we get to see what they’re working on and setting the timelines. They have teams that work in different locations. Usually, we’re getting responses 24 hours a day.

What did you find most impressive about them?

They’re the best Java developers in the world that I’ve seen. From an integrity point of view, they’re the most standup guys. There have been situations where there’s been confusion and they’ve been willing to take a loss when they shouldn’t have. They’re in it for the long-term relationship and not just the quick project.

Are there any areas they could improve?

No, I don’t see any need to improve.

Do you have any advice to potential future clients of Gecko?

As with any development project, understand the scope and try to get as involved in the process as possible. If you’re going to own your product, don’t just throw it over the fence. Sit there and work with them on it.

5.0

Overall Score

5.0 Scheduling
On time / deadlines
Any issues with deadlines have been on our side, not theirs.
5.0 Cost
Value / within estimates
I would rate them a 6 if I could. They’re amazing. The value they provide is why we’ve worked with them so long.
5.0 Quality
Service & deliverables
I’ve never not been happy with their work.
5.0 NPS
Willing to refer
I’m willing to drive down the street in the middle of L.A. when I’m tired to make sure they have a good review.

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